Publications

Van Looy, B., Dewettinck, K., Buyens, D., Stevens, W., Faems, D. (2013)

Designing human resources practices that matter for service organizations.

In: Gemmel P., Van Looy B., Van Dierdonck R. (Eds.), Service Management - An Integrated Approach, Chapt. 5. Essex (UK): Pearson Education Limited, 75-104

Van Looy, B., Grommen, W., Grielens, W., Schillewaert, N., Matthÿnssens, P. (2013)

(Information) technology and services.

In: Gemmel P., Van Looy B., Van Dierdonck R. (Eds.), Service Management - An Integrated Approach, Chapt. 6. Essex (UK): Pearson Education Limited, 105-134

Van Looy, B., Krols, K., Buyens, D., Vandenbossche, T., Stevens, W., Faems, D. (2013)

People practices that enable delivery.

In: Gemmel P., Van Looy B., Van Dierdonck R. (Eds.), Service Management - An Integrated Approach, Chapt. 11. Essex (UK): Pearson Education Limited, 246-279

Visnjic Kastalli, I., Van Looy, B. (2013)

Servitization: Disentangling the impact of service business model innovation on manufacturing firm performance.

Journal of Operations Management, 31(4), 169-180
DOI: 10.1016/j.jom.2013.02.001

Visnjic Kastalli, I., Van Looy, B., Neely, A. (2013)

Steering manufacturing firms towards service business model innovation.

California Management Review, 56 (1), 100-123
DOI: 10.1525/cmr.2013.56.1.100

Callaert, J., Grouwels, J., Van Looy, B. (2012)

Delineating the scientific footprint in technology: Identifying scientific publications within non-patent references.

Scientometrics, 91(2), 383-398 (IF most recent: 1.97)
DOI: 10.1007/s11192-011-0573-9

Faems, D., Van Looy, B., Janssens, M., Vlaar, P. (2012)

The process of value realization in asymmetric new venture development alliances: Governing the transition from exploration to exploitation.

Journal of Engineering and Technology Management, 29(4), 508-527 (IF most recent: 1.03)
DOI: 10.1016/j.jengtecman.2012.08.001

Snellings, D., Van Looy, B., Vervliet, S. (2012)

Historically Informed Performing Bach.

Acco, Leuven