Publicaties

Fanelli, D., Glänzel, W. (2013)

Papers published in PNAS reflect the Hierarchy of the Sciences

In: Proceedings of ISSI 2013 – The 14th International Conference on Scientometrics and Informetrics, Vienna, Austria, Vol. II, pp. 2080–2082

Gemmel, P., Van Looy, B. (2013)

The nature of service management

In:  Service Management - An Integrated Approach, Chapt. 2. Essex (UK): Pearson Education Limited, pp. 23-36

Gemmel, P., Van Looy, B. (2013)

The service concept

In:  Service Management - An Integrated Approach, Chapt. 3. Essex (UK): Pearson Education Limited, pp. 37-52

Gemmel, P., Van Looy, B., Van Dierdonck, R., (2013)

Service Management: an integrated approach

Gemmel, P., Verweire, K., Van Ossel, G., Bruggeman, W., Van Dierdonck, R., Van Looy, B. (2013)

Performance measurement systems in service firms

In: G Service Management - An Integrated Approach, Chapt. 13. Essex (UK): Pearson Education Limited, pp. 303-337

Glänzel, W. (2013)

High-end performance or outlier? Evaluating the tail of scientometric distribution
In: Scientometrics, 97(1), pp. 13-23
 

Glänzel, W., (2013)

The Application of Citation-Based Performance Classes in Disciplinary and Multidisciplinary Assessment

In: Proceedings of ISSI 2013 – The 14th International Conference on Scientometrics and Informetrics, Vienna, Austria, 2013, Vol. I, pp. 109–122

Glänzel, W., Kretschmer, H. (2013)

Special Issue: Selected papers of the the 8th International Conference on Webometrics, Informetrics and Scientometrics & 13th COLLNET Meeting
In: Scientometrics, 97(1), pp. 1-119

Glänzel, W., Moed, H. (2013)

Opinion paper: thoughts and facts on bibliometric indicators
In: Scientometrics, 96(1), pp. 381-394
 

Glänzel, W., Thijs, B., Debackere, K., (2013)

The Application of Citation-Based Performance Classes in Institutional Research Assessment

In: “Translational twists and turns: Science as a socio-economic endeavor”, Proceedings of 18th International Conference on Science and Technology Indicators, Berlin, 2013, pp. 122–129